The Handbook is organized in six major sections: The service setting, demand management, service excellence and profitability, service recovery, service relationships, and firm-wide service issues. A unique structural feature of the Handbook is the inclusion of both in-depth chapters as well as shorter, more focused `mini' chapters. This variation enables the book to provide broader coverage through the inclusion of more topics.
Эдинбург, 1914 год. Издание The Royal Society of Edinburgh. Иллюстрированное издание. Владельческий переплет. Кожаный бинтовой корешок. Сохранность хорошая. Издание представляет собой объемный каталог выставки, посвященной жизни и деятельности шотландского математика, одного из изобретателей логарифмов Джона Непера. Выставка была организована Королевским обществом в Эдинбурге в 1914 году. На выставке были представлены экспонаты, связанные с жизнью математика, редкости из его личной коллекции, математические таблицы, вычислительные машины, иные математические инструменты, которые применял Непер, его вычисления и проч. Книга содержит описания экспонатов и большое количество справочного материала об исследованиях Непера. Не подлежит вывозу за пределы Российской Федерации.
This handbook shows a firm how to repurpose its risk management in order to design and implement a corporate culture which involves all business units and individuals at each level of the hierarchy, how to analyse its risk appetite, translate it into risk policies and risk targets and distribute responsibilities and capabilities accordingly. The book explains how to identify risk exposure across the enterprise; how to empower each business unit with risk management capabilities; how to create an information workflow for preventative decision making; how to align funding strategies and liquidity management tactics with corporate risk policies and finally, how to deal with risk management in external communications.
This is the first book to provide comprehensive coverage of the full range of philosophical writing in Britain in the eighteenth century. A team of experts provides new accounts of both major and lesser-known thinkers, and explores the diverse approaches in the period to logic and metaphysics, the passions, morality, criticism, and politics.
Many of the frontiers of environmental economics research are at the interface of large-scale and long-term environmental change with national and global economic systems. This is also where some of the most of challenging environmental policy issues occur. Volume 3 of the Handbook of Environmental Economics provides a synthesis of the latest theory on economywide and international environmental issues and a critical review of models for analyzing those issues. It begins with chapters on the fundamental relationships that connect environmental resources to economic growth and long-run social welfare. The following chapters consider how environmental policy differs in a general-equiIibrium setting from a partial-equilibrium setting and in a distorted economy from a perfect economy. The volume closes with chapters on environmental issues that cross or transcend national borders, such as trade and the environment, biodiversity conservation, acid rain, ozone depletion, and global climate change. The volume provides a useful reference for not only natural resource and environmental economists but also international economists, development economists, and macroeconomists. Формат: 17 см x 24,5 cм.
This volume includes 22 new pieces by leading political philosophers, on traditional issues (such as authority and equality) and emerging issues (such as race, and money in politics). The pieces are clear and accessible will interest both students and scholars working in philosophy, political science, law, economics, and more.
The Handbook of Tibetan Buddhist Symbols is a portal into the rich, multifaceted, and profound symbolism of Tibetan sacred art. Robert Beer provides a deep and encompassing insight into the vast array of symbols and attributes that appear within the complex iconography of Tibetan Buddhism. The succinct descriptions that accompany his detailed line drawings reveal the origins, meanings, and functions of these symbols. Beer unravels the multiple layers of symbolism and meaning contained within the iconography, affording the reader a panoramic vision into the deeper dimensions of this sacred art. Drawn largely from Beer's monumental work The Encyclopedia of Tibetan Symbols and Motifs, the meticulous brush drawings in this book depict all of the major Buddhist symbols and motifs, including the various groups of auspicious symbols; cosmological symbols; natural and mythical animals, such as the dragon, garuda, and makara; the entire assembly of ritual tantric implements and weapons; magical and wrathful symbols; handheld emblems, attributes, and plants; esoteric Vajrayana offerings; and mudras, or ritual hand gestures.
Green leaves are rich in chlorophyll, vitamins, antioxidants, and many other essential nutrients. Green smoothies are the easiest and most palatable way of consuming large quantities of greens. Drinking a green smoothie every day can greatly improve your health. To further boost the health benefits of green smoothies, author Victoria Boutenko developed a program called "Green Smoothie Retreat." Since many people cannot attend the author's retreats, she wrote this handbook as a guide for organizing one's own healing retreats with friends and family.
Knitters love their stitch dictionaries. Melissa Leapman, known for her knitting references, shares 300 of her favorite stitch patterns developed over her long career. With basic step-by-step knitting instruction, information on how to most effectively use a stitch dictionary, and a wealth of original stitch patterns, this book will appeal to all levels of knitters looking for a comprehensive, yet portable volume. The book includes stitch patterns in five categories from imaginative novelty stitch patterns to traditional knit designs. Each stitch pattern will include a gorgeous photograph as well as written and charted instructions.
Berlitz Handbook Thailand is the ultimate practical, inspirational guide to this unforgettable destination, with 304 pages combining authoritative narrative detail and stunning color photography. What sets the guide apart is the illuminating Unique Experiences section, packed full of practical advice on how to make the most of all the opportunities unique to Thailand - from diving deep into the Andaman Sea to learning Thai boxing and riding an elephant through the jungle. The guide starts with a rundown of Thailand's Top 25 Attractions, ranging from the historic temples of Chiang Mai to Ko Phangan's legendary beach parties. In the Trip Planner you'll find itineraries outlining how best to maximise your time in Thailand, whether you're embarking on a week-long shopping jaunt or a one-month Grand Tour. The Places Section divides Thailand into eight regions - starting in the endlessly surprising capital city of Bangkok and finishing up in the off-the-beaten-track but fascinating Northeast Thailand. Each chapter is color-coded for easy reference, and features everything you'll need to know about the sights and attractions in the area as well as maps to help you get around and carefully chosen listings of the best places to sleep, eat, drink and get active. The Places section is interspersed with fully mapped tours, suggesting a great route such as a walk through the old Thai capital of Ayutthaya; and Cultural Spreads that give a striking insight into an element of Thailand's culinary, artistic, sporting or popular culture, from Buddhism to elephants to lady-boys. Further practical advice is provided in a chapter dedicated to accommodations, transportation, health and safety, money and budgeting, responsible travel, and family holidays. The Setting the Scene chapter is devoted to Thailand's historical and cultural background, plus information on the country's cuisine. Finally, a handy 8-page Phrasebook section provides a wealth of language expertise for which the Berlitz brand is famous.
A victim of debilitating injuries, Moshe Feldenkrais was intimately aware of the link between bodily suffering and mental health. Through healing himself, he made revolutionary discoveries, culminating in the development of the method that now bears his name. In an intellectually rich and eloquent style, Feldenkrais delves into neurology, prehistory, child development, gravity and anti-gravity, reflexive versus learned behavior, the effects of emotion, especially anxiety, on posture, and most importantly, the inseparability of body and mind.