The ?IT Productivity Paradox is the concept that, despite massive investment and resourcing by companies and organizations worldwide in their IT systems, there still seems to be little pay-off. Information systems can no longer be viewed as a support service for a business ? information technology now has a lead role to play in the strategic planning processes of any organization. As we move further and further into a technology-based working environment, a critical question is how the value ofIT can be measured and evaluated. This book brings together a group of the most eminent academic and practitioner thinkers in the area, to consolidate what we know about best IT evaluation practice in a comprehensive and integrated manner, and also provide new ways forward. The key to understanding the productivity paradox is the methods of IT measurement used. Improved measurement can not only reveal that IT has often been more productive than is believed, but can also focus in on ways in which benefitscan be improved across the IT systems life-cycle. Critical areas where improved assessment is essential include development, and better risk analysis; sourcing, including IT outsourcing; and infrastructure, including transforming an organizations IT architecture. The authors also take a look at stakeholder interests as a part of the overall evaluation process. Contributors to this volume have been selected not only for their status in the IS field generally, but also for their reputation in the IT evaluation area. As this topic gains increasing prominence as IT expenditure continues to increase, this book will be an invaluable reference for academics and practitioners alike in the areas of information systems, IT evaluation and assessment and IT management.
In recent years information systems has evolved from a discipline based primarily on positivist, statistically-oriented research into a more pluralist discipline that allows debates about research methodologies; consideration of a range of social theories and philosophies; and more critical analyses and understandings of alternative approaches. This book has the intention of broadening research within the IS field. It collects together into one volume new critical assessments of major social theorists, philosophers and currents of thought. Detailed coverage is given to: functionalism and neo-functionalism, phenomenology (Husserl and Heidegger), critical theory (Adorno and Habermas), hermeneutics, Foucault, Giddens, actor network theory, social shaping of technology, critical realism and complexity theory. The book provides a vital, accessible and critically authoritative narrative on the relevance of these modes of thinking to information systems research. Contributors include: Debra Howcroft, Minh Q. Huynh, Fernando M. Ilharco, Lucas D. Introna, Matthew Jones, Heinz K. Klein, Allen S. Lee, M. Lynne Markus, Yasmin Merali, John Mingers, Nathalie Mitev, Kamal Munir, Michael D. Myers, Wanda Orlikowski, Stephen K. Probert, Leslie P. Willcocks, Melanie Wilson.
Beyond The Information Systems Outsourcing Bandwagon
Over the past decades, information technology has been impacting industries, economics, the way of life and even the culture throughout the world. Productivity has been attracting much attention as an important indicator of economics, and numerous researchers have investigated the relationship between information technology and productivity, but little research has been conducted to investigate the relationship between information technology and construction productivity. Through a series of statistical analyses, the author analyzed this relationship at country, industry and project levels, and found a positive correlation between information technology and construction productivity. This book should be useful to construction professionals who want to adopt more IT to improve their projects’ productivity, or anyone else who is interested in the quantitative relationship between IT and construction productivity.
This book is an introduction, with a management perspective, to maintenance and engineering for hotel and foodservice managers-in-training.
Nowadays it is generally accepted that businesses and enterprises are centered around information exchange, if they want to keep up the pace with the rapid changes and developments, they have to adapt to the new challenges of the Information Age. Accordingly, business information systems have been created with the purpose of offering effective help to the management and the employees of companies, making them able to cope with the increased burden of administration as well as with the responsibility of making strategic decisions. This study deals with the number of issues related to the implementation of business information systems, the problems encountered during their implementation, the expenditure on the development of a company's information technology infrastructure and the relative importance of information technology within the broader structure of an economic organization. Finally, it reveals that the inability of using properly designed information systems may result in damaging the operational effectiveness of companies and an irreversible loss of their competitiveness.
Almost without exception organisations have become reliant on Information Systems (IS) and Information Technology (IT) applications. Although competitive advantage, efficiency and effective information management are considered to be among the major drivers for investing in IS/IT, recognising, valuing and realising these expected business benefits from their investments has proved to be a complex task for organisations. The track record of the IS/IT industry shows that there are high rates of project failures, budget overruns and cancellations, resulting in the so-called IT productivity paradox. Researchers argue that the current evaluation techniques (primarily financial) are insufficient to identify, track and evaluate benefits obtained through IS/IT projects. Therefore they encourage organisations to employ non-financial techniques that are apparently more suitable for IS/IT investments. There is still much debate, however, concerning the efficiency and effectiveness of the current evaluation techniques in terms of satisfying the IS/IT investment evaluation criteria. Benefit realisation approaches are among the non-financial techniques that are discussed in this book.
Book DescriptionIf there’s one thing the Enron fiasco and other recent corporate ethical violations have proven, it’s that it’s time to reexamine how we do business. That’s why Fast Company magazine looks to the organizations and people who are rewriting the rules and reinventing business. Fast Company is the place to turn for influential voices on the future of business and innovative solutions to real problems in the post-Enron World. Now you can get the latest thinking on business ethics and corporate responsibility, Fast Company style! Featuring twenty-three articles, grouped into six topic areas, this Fast Company ethics reader provides essential guidelines, tips, and insights that will help you promote ethical decision making in your organization and in your own day-to-day activities.
Science-based technology helps to shape our lives, and no technology is more powerful in this respect than that associated with information. But the emerging linked fields of information systems and information technology are still in a very confused state. There is a torrent of technical developments but the concepts which bring structure to the field and make sense of it lag behind. This book seeks to dispel that confusion, and aims to make sense of IS and IT as a whole. Conventional theory bears little relation to the experience most people have with computer-based systems in organizations. Based on real-world experiences in both the private and public sectors, this book from Peter Checkland and Sue Holwell tackles the subject afresh. Information, Systems and Information Systems provides a practice-based approach to the thinking needed to underpin provision of information support in organizations. Starting from fundamentals, the book develops a coherent account of the field. The book is thus a work ofconceptual cleansing. It presents a well-argued and tested account of IS and IT which is both holistic and coherent. The sense-making models which emerge can encompass any particular assumptions about the nature of organizational reality and management, whether hard functionalist or soft interpretive ones, though the authors sympathies are with the latter.
Computers in the Human Context – Information Technology, Productivity & People
This new addition to the Wiley Financial Series is edited by a practitioner and teacher of the topic. It includes 35 cases on various aspects of international finance that can be used in any advanced course on the subject covering areas such as international financial markets; foreign exchange; foreign investment; international accounting and taxation; and financing international operations.
Throughout the history of information systems (IS), a persistent interest to form accurate insights into how users interact with the systems themselves to perform tasks has remained. A fundamental question for business managers is how to obtain better performance out of end-users and what system factors must be managed to improve it. The book provides an evaluation of the impacts of information systems on end user performance. It contains a deep literature review of IS and performance at both organizational and user levels by applying IS theory in Enterprise Resource Planning (ERP) system contexts. The book also discusses the main IS models and provides a framework for measuring and evaluating information systems in business organizations, highlighting the most commonly used research methods in IS research during the last decades. The book will help readers understand the impact of information systems on end user performance and how IS should be evaluated with a special focus on ERP systems and user aspects. People who should read this book include IS and ERP researchers, IT designers, ERP practitioners, business managers, MIS and IT students with emphasis on postgraduate students
While the newspaper industry is in a nose-dive mode in some parts of the globe, the Asia and South Asia region is experiencing a growth. This growth will eventually have to face the effects of the same information communication technological revolution which is at the centre of declining of the newspaper industry in developed nations. But this region has one fundamental advantage that it can be better prepared for this eventuality since it is still experiencing a growth. In this situation to maintain the optimum profitability of the organization and using the highest standards of management to propel it through this turbulence is of utmost importance. In achieving this end the role of a strategically oriented leadership is also something that should be underscored.
Management Information Systems: Managing IT in the E-Business Enterprise is a comprehensive, “E-Engineered” revision that integrates E-Business and E-Commerce into every chapter and every case making it the most current and up-to-date MIS text in the market. Managing IT in the E-Business Enterprise, 5E contains 14 chapters (down from 15 chapters and 2 appendixes in 4E) with more case studies and theory throughout, making it most appropriate for upper-level (junior/senior or graduate) business students who are or will become managers, entrepreneurs and business professionals in E-Business enterprises. By including a multitude of real world cases, in-text examples and exercises, organizing chapters into a simple five-area framework, and integrating E-Business concepts into all chapters, the text will help business students learn how to use and manage IT to conduct E-Commerce, improve decision making, and gain competitive advantage in the fast-changing real world of global business.